Cancellation/Refund/Shipping Policy
Dearest Customer! Thank you for your trust and interest in ordering for our shop! Here's some policy and guidelines you need to take note.
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If you encounter any issues, problems or have any questions, concerns, feedback or inquiries about your order. Please email us at helpdesk.infiniteblissgifts@gmail.com or click the button below to fill out the contact form. Please expect a response between 24-48 hours.
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Thank you!
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With love,
Infinite Bliss Souvenir and Giftshop USA Team
SHOP POLICIES
CANCELLATION
RETURN
SHIPPING ISSUES
OTHER ISSUES
Orders can be cancelled within one (1) hour after the order is placed/purchased and will receive a full refund.
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Request for cancellation after the one (1) hour period will vary depends if the order has been made or the production of the order started.
Due to our items and products being made to order and customized, we implement a NO RETURN POLICY.
If the tracking system indicated that the parcel is "DELIVERED" and you did not receive or see your package, please contact your local postal office.
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You can also notify us regarding this matter so we can assist you and help you contact the post office and submit a report/ missing parcel claim.
For other issues or concerns, you can email us directly at helpdesk.infiniteblissgifts@gmail.com or inquiry.infinitebliss@gmail.com.